RJP Refund

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KK7
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RJP Refund

Post by KK7 »

I work for WJ, listed for a jump seat on AC earlier this month, but did not end up making the flight. Does anyone know if the refund is automatic or do I have to call to get the amount refunded?

Thanks!
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BingBong
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Re: RJP Refund

Post by BingBong »

If it's anything like our passes your credit card won't be charged until your ass is in the seat and the wheels leave the ground
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ZBBYLW
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Re: RJP Refund

Post by ZBBYLW »

From my days before getting on with AC I think I had to call for a refund, but it stays in the system indefinitely.. So call early on a spring day when the line isn't too busy. With WS I think you had to call within a day or two or you lost your money.
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BE10Driver
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Re: RJP Refund

Post by BE10Driver »

Easiest way and simplest is by taking a screenshot of your ticket ref# or attaching your ticket pdf and sending it off to refundservices@aircanada.ca

It takes about 2-3 weeks until the money is refunded to your credit card.
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ahramin
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Re: RJP Refund

Post by ahramin »

If you read your jumpseat agreement, you'll see exactly what BE10 said. Email them your ticket number and ask for a refund.
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KK7
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Re: RJP Refund

Post by KK7 »

ahramin wrote:If you read your jumpseat agreement, you'll see exactly what BE10 said. Email them your ticket number and ask for a refund.
This was the first place I looked. Our jump seat agreement does not include this information, which is why I asked here.
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