Not sure I'm in the right area, but...Anyone have any experience with WestJet's customer feedback dept?
I've sent a couple emails to guestfeedback@westjet.com regarding a refund request. on the first 2 emails i alt least got an automatic reply acknowledging receipt & saying they were on the case etc. But, on 2 followup emails , I did not even get the automatic reply. Should I read anything into this?
WestJet guestfeedback question?
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jargey3000
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plausiblyannonymous
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Re: WestJet guestfeedback question?
Your best bet is to call customer service.jargey3000 wrote: ↑Sun Feb 02, 2020 8:48 am Not sure I'm in the right area, but...Anyone have any experience with WestJet's customer feedback dept?
I've sent a couple emails to guestfeedback@westjet.com regarding a refund request. on the first 2 emails i alt least got an automatic reply acknowledging receipt & saying they were on the case etc. But, on 2 followup emails , I did not even get the automatic reply. Should I read anything into this?
When you're about to rip your hair out because of the long wait, think about how lucky you are to not have to be on hold with Air Canada for 12 hours.
