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WOW Air collapses

Posted: Thu Mar 28, 2019 4:53 am
by indieadventurer
https://www.cnbc.com/2019/03/28/iceland ... ights.html

Interesting, I didn’t realize they were backed by Indigo Partners since Nov 2018. Another ULCC bites the dust.

Re: WOW Air collapses

Posted: Thu Mar 28, 2019 5:16 am
by TheSocialChameleon
Their crew is stranded at the Sandman Toronto. They were supposed to operate YYZ-KEF tonight. Sucks that they will have to find their own way home.

Re: WOW Air collapses

Posted: Thu Mar 28, 2019 6:23 am
by fish4life
TheSocialChameleon wrote:
Thu Mar 28, 2019 5:16 am
Their crew is stranded at the Sandman Toronto. They were supposed to operate YYZ-KEF tonight. Sucks that they will have to find their own way home.
That is honestly something I’ve never thought of. The news always talks about the passengers getting stranded but for some reason I’ve always thought that the airlines bought tickets to get their crews home. I don’t feel bad for the passengers and laughed when the article this morning I saw said they informed passengers to request “stranded passenger” fares from other airlines 😂. I’m sure other airlines would love to reward you for booking a ticket with their competition that tried to undercut them.

Re: WOW Air collapses

Posted: Thu Mar 28, 2019 8:34 am
by jjj
JetsGo stranded their pilots as well.

Re: WOW Air collapses

Posted: Thu Mar 28, 2019 9:04 am
by Boreas
18 planes eh...

I read recently that tourism on the island was tanking. I wonder how much that had to do with it.

Re: WOW Air collapses

Posted: Thu Mar 28, 2019 5:35 pm
by goingnowherefast
Wouldn't Canada Customs have something to say about stranding workers here? They're on a work permit for a foreign airline. Can't exactly ditch your employees here and walk away.

Re: WOW Air collapses

Posted: Thu Mar 28, 2019 5:57 pm
by telex
goingnowherefast wrote:
Thu Mar 28, 2019 5:35 pm
Wouldn't Canada Customs have something to say about stranding workers here? They're on a work permit for a foreign airline. Can't exactly ditch your employees here and walk away.
No company means no employees. They'll be home in a day or two I'm sure.

Re: WOW Air collapses

Posted: Fri Mar 29, 2019 5:42 am
by Bede
TheSocialChameleon wrote:
Thu Mar 28, 2019 5:16 am
Their crew is stranded at the Sandman Toronto. They were supposed to operate YYZ-KEF tonight. Sucks that they will have to find their own way home.
Let's hope that they didn't leave their credit cards with the front desk.

Re: WOW Air collapses

Posted: Sat Mar 30, 2019 9:33 am
by av8ts
Bede wrote:
Fri Mar 29, 2019 5:42 am
TheSocialChameleon wrote:
Thu Mar 28, 2019 5:16 am
Their crew is stranded at the Sandman Toronto. They were supposed to operate YYZ-KEF tonight. Sucks that they will have to find their own way home.
Let's hope that they didn't leave their credit cards with the front desk.
30 years in the industry and I’ve never used my personal credit card. Do some airlines actually require this?

Re: WOW Air collapses

Posted: Sat Mar 30, 2019 9:37 am
by digits_
Bede wrote:
Fri Mar 29, 2019 5:42 am
TheSocialChameleon wrote:
Thu Mar 28, 2019 5:16 am
Their crew is stranded at the Sandman Toronto. They were supposed to operate YYZ-KEF tonight. Sucks that they will have to find their own way home.
Let's hope that they didn't leave their credit cards with the front desk.
The hotel has their name and address anyway, so they can go after the guest if they like. I believe you sign a paper that says you are responsible for payment if your company doesn't pay. Maybe some airlines are different, but I think most hotels use that standard thing.

Re: WOW Air collapses

Posted: Sat Mar 30, 2019 10:38 am
by AOW
digits_ wrote:
Sat Mar 30, 2019 9:37 am

The hotel has their name and address anyway, so they can go after the guest if they like. I believe you sign a paper that says you are responsible for payment if your company doesn't pay. Maybe some airlines are different, but I think most hotels use that standard thing.
Most hotels we stay in just get our name and employee number, no personal details. All our hotel bookings are done through a 3rd party, API, just to make things more complicated when something gets screwed up... but at least they aren’t going to charge my card!

Re: WOW Air collapses

Posted: Sat Mar 30, 2019 10:44 am
by FL410AV8R
Some hotels require a credit card for incidentals (room service, movies & internet access) and some don't. Depends on the contract with the hotel.

Re: WOW Air collapses

Posted: Mon Apr 01, 2019 6:15 am
by florch
FL410AV8R wrote:
Sat Mar 30, 2019 10:44 am
Some hotels require a credit card for incidentals (room service, movies & internet access) and some don't. Depends on the contract with the hotel.
You should never provide a credit card to hotels for incidentals on layover. When C3 and Royal went down, and crews were stranded for several days before they got home, a few guys were charged for their entire crews' rooms. Something like $4000, for room nights and not incidentals. Imagine losing your job and getting a $4k bill. I think there was mixed success of getting the money back from the CC company depending which card it was.

I've had this several times at Hilton's or when we were at a hotel that wasn't one of our usual hotels. If you dig your heels in and say no, they will make a stink and talk to their manager, and if you just stand there smiling and being polite but not going away or being difficult, they will eventually give you a room. You can even smile and tell them that you don't have a credit card for them and you don't carry $300 cash.

Re: WOW Air collapses

Posted: Mon Apr 01, 2019 9:54 am
by av8ts
In the past when I’ve had to stay at a non-layover hotel due to irrops and they demanded a credit card, I’ve contacted Crewsked and said we can’t checkin til the hotel gets a cc number. A phone call from the company usually straightens it out.

Re: WOW Air collapses

Posted: Sun Jun 30, 2019 8:47 pm
by Flyboy757
florch wrote:
Mon Apr 01, 2019 6:15 am
FL410AV8R wrote:
Sat Mar 30, 2019 10:44 am
Some hotels require a credit card for incidentals (room service, movies & internet access) and some don't. Depends on the contract with the hotel.
You should never provide a credit card to hotels for incidentals on layover. When C3 and Royal went down, and crews were stranded for several days before they got home, a few guys were charged for their entire crews' rooms. Something like $4000, for room nights and not incidentals. Imagine losing your job and getting a $4k bill. I think there was mixed success of getting the money back from the CC company depending which card it was.

I've had this several times at Hilton's or when we were at a hotel that wasn't one of our usual hotels. If you dig your heels in and say no, they will make a stink and talk to their manager, and if you just stand there smiling and being polite but not going away or being difficult, they will eventually give you a room. You can even smile and tell them that you don't have a credit card for them and you don't carry $300 cash.
When C3 went under I was stranded in YYZ and based in YVR. We were staying at what is now the Double Tree by Hilton Toronto Airport. As the senior, now unemployed, aircrew member I sort of ended up organizing getting our many YVR crewmembers home. As seats on other airlines could be found, the CEO, Angus Kinnear used his CC to get seats and then I got the folks organized and to the terminal.
The manager at the hotel did not charge anyone, that I`m aware of,for their rooms. As he said to me....won`t be able to rent these rooms out immediately so we had a couple of days to empty our "crew floors".
I was the last to leave...on a AC 340. My only cost was renting Limos to get about 15 crew from YVR arrivals to our employee parking lot on the south side.....to find that Impark had ticketed everyone...but that`s another story!!!

Re: WOW Air collapses

Posted: Fri Jul 12, 2019 4:18 am
by florch
Flyboy757 wrote:
Sun Jun 30, 2019 8:47 pm


When C3 went under I was stranded in YYZ and based in YVR. We were staying at what is now the Double Tree by Hilton Toronto Airport. As the senior, now unemployed, aircrew member I sort of ended up organizing getting our many YVR crewmembers home. As seats on other airlines could be found, the CEO, Angus Kinnear used his CC to get seats and then I got the folks organized and to the terminal.
The manager at the hotel did not charge anyone, that I`m aware of,for their rooms. As he said to me....won`t be able to rent these rooms out immediately so we had a couple of days to empty our "crew floors".
I was the last to leave...on a AC 340. My only cost was renting Limos to get about 15 crew from YVR arrivals to our employee parking lot on the south side.....to find that Impark had ticketed everyone...but that`s another story!!!
Hello insult, meet injury. Good for you taking care of your crew during a horrible time for everyone. That took character.