MyID Travel General Availability Error

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DaddyShark
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MyID Travel General Availability Error

Post by DaddyShark »

Is anyone getting this message on My ID Travel?

I've been seeing it for the past few days.
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W5
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Re: MyID Travel General Availability Error

Post by W5 »

Works fine for me
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ahramin
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Re: MyID Travel General Availability Error

Post by ahramin »

Yep. Impossible to book jumpseat on AC since Sunday.
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tps8903
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Re: MyID Travel General Availability Error

Post by tps8903 »

ahramin wrote:
Wed Aug 07, 2019 2:20 pm
Yep. Impossible to book jumpseat on AC since Sunday.
Same issue here. Every airline works except AC.
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jt8d
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Re: MyID Travel General Availability Error

Post by jt8d »

Message from AC (yesterday)

Unfortunately we are having difficulties with our system and this is being investigated by our IT team. They should be loading a fix shortly and we apologies for this inconvenience.

 
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Scuderia
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Re: MyID Travel General Availability Error

Post by Scuderia »

AC works again.
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lee123
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Re: MyID Travel General Availability Error

Post by lee123 »

Seems to be down again? I’m getting this error.

Any way to call their employee travel line and list like we did before?
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ReserveTank
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Re: MyID Travel General Availability Error

Post by ReserveTank »

"Air Canada (AC) Nov. 13, 2019: Air Canada will migrate to the Altea passenger service system beginning November 18, at approximately 1900 GMT / 2:00PM ET. During the migration, which is expected to last 12 hours, the myIDTravel application will not be accessible for ZED leisure or business travel tickets. You will not be able to retrieve, view, create, modify and cancel employee bookings for travel on Air Canada during the migration. Employees and eligible family/companions with existing bookings will still be able to check-in and travel during this window."

May have something to do with system migration issues.
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Marinth
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Re: MyID Travel General Availability Error

Post by Marinth »

I'm still having this issue, has it been figured out for everyone else? I haven't been able to book on them since November.
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