Cancelled flights.

[aerobod]

I've met many of the type of aerobod, who truly believe that posting large volumes of data is a proxy for critical thought. You can always identify them by their repeated stating of their superior logic abilities, and the attempts at dismissiveness of statements as "emotional". Always ignoring that data is only as good as its analysis. Any monkey can post charts. Perhaps aerobod will one day actually learn to PARSE data, and break out the stats for dispatch reliability for the relevant sectors Europe-North America. OTP is largely irrelevant when you simply change the target times.

I'm sorry wjawannabe, I'm not sure where you have seen large volumes of data from me, a small snipet of data to support an argument is all I have ever posted here. A large volume of data is something that starts in petabytes these days.

I also have not seen any critical thought or logical arguments that you have posted, I welcome any data relating to segment breakdown and your thoughts on OTP and completion in each area, it is useless to have a discussion without any facts other than a single incident that displeasured you. Please post some analysis of data provided from reliable 3rd party industry providers to establish your credentials relating to OTP and your ability to apply critical thinking to the stats that you may derive, ad hominem attacks against my character and analysis do nothing for your credibility.

[goingnowherefast]

Flight delays and cancellations happen with everybody. Bigger companies have more flights and more resources to limit the impact to the customers/passengers. Airline A serves a destination once a week, cancels a flight, big inconvenience to customers. Airline B serves destination twice daily, passengers delayed a day or two at most.

[altiplano]

I think that's really it... Aerobod...

I mean everyone in this business gets it... Flights are cancelled, irops happen...

Yet here you are where a guy got F-d and you're all "well you're lucky statistically because on airlines A and B you would have been later or your flight would have been cancelled"...

Your argument is shite though... you've cherry picked some stats when anyone who pays attention in this industry knows that scopes of operation between your reference groups are incomparable and the specific stats on your selected flight are BS... I cited stats that were opposed to yours - let alone recovery options - and I think across the country we all know how "Westjet showed everyone how it was done on the Atlantic"... it was wide-spread in the media!!! they didn't even have the correct aircraft on the route in this case...

So stick your stats. Seriously they aren't relevant... shit happens... that's all you can and should say...

[aerobod]

I think that's really it... Aerobod...

I mean everyone in this business gets it... Flights are cancelled, irops happen...

Yet here you are where a guy got F-d and you're all "well you're lucky statistically because on airlines A and B you would have been later or your flight would have been cancelled"...

Your argument is shite though... you've cherry picked some stats when anyone who pays attention in this industry knows that scopes of operation between your reference groups are incomparable and the specific stats on your selected flight are BS... I cited stats that were opposed to yours - let alone recovery options - and I think across the country we all know how "Westjet showed everyone how it was done on the Atlantic"... it was wide-spread in the media!!! they didn't even have the correct aircraft on the route in this case...

So stick your stats. Seriously they aren't relevant... shit happens... that's all you can and should say...

IR(R)OPS happen to every airline, I’ve had 3 occurrences over the years where a legacy airline has been a day late in getting me to my destination. I’ve actually done the opposite of cherry picking stats - showing the average stats for the operation, which looks at the airlines capability overall to get a passenger to their destination on the scheduled flight and on time. Maybe returning to the premise at the beginning of this discussion in paraphrase- “WestJet screwed up a TATL flight so all their operations are rubbish”, which is obviously incorrect, if not hysterical:

1. Yes, the 767 WS3/4 have had problems in the second half of Jan, this will affect their stats going forward
2. Over the past 2 months (rolling 2 month stats are accessible from a couple of sources) they have performed better than other YYZ-LON operators
3. They had problems at the start of that service 2 years ago
4. Over the past year their 767 Ops have been more stable
5. Their overall capability to get a passenger to their destination across the whole network is better than AC and has been for a couple of years now, of which the data is available from multiple sources to confirm
6. The stats that incorporate the WS3/4 problem flights should be available this week, I’m sure that will drop that flight’s rating, but overall it is unlikely WS will be lower than AC for network OTP or completion.

[snowcone]

Statistics are important, because if it was a one-off anomaly, or even just less frequent than disruptions on competitors on the same route then it really doesn't say anything about the quality of WestJet's service. AC usually just cancels flights outright and gives the pax vouchers to get them to the next day, and then they have to hope there's enough capacity to get on the next available flight; that's not a rare occurrence either, and I can tell you from personal experience that AC won't make any attempt to help you beyond putting you on standby and leaving you hope you make it. In this case, and another personal experience I had with WS, they tried to find a workaround to get everyone home, even if it was a bit late. If you had booked with AC, they probably would have left you to sit in London for another 24 hours before you could have even attempted to catch another flight, and it would have taken longer than hopping around on WS.
Of course, none of that matters, because it's irrelevant how many times WestJet got everyone else to their destinations on time; they personally inconvenienced you once, and therefore they aren't reliable. You're a special snowflake, and you can disregard every statistic you want, because you, personally, were slighted.

Unless you are travelling Toronto - Ottawa. West Jet cancels way more in the triangle than Air Canada and they do not have the ability to upgage to get people going.

[altiplano]

Yawn...

[aerobod]

Yawn...

Glad you’re getting a good sleep old chap, I like my pilots to be well rested

[Hangry]

Yawn...

Glad you’re getting a good sleep old chap, I like my pilots to be well rested

And underpaid apparently

[aerobod]

Yawn...

Glad you’re getting a good sleep old chap, I like my pilots to be well rested

And underpaid apparently

Everybody should be paid what they are worth, as dictated by the free market. Just the same for me, too.

[Liftdump]

As I read this thread in YVR Waiting for my third cancelled WJ flight. Get this the guest services CSR just told me the Encore cancelled portion was due to it being a PROPELLER PLANE and it can’t fly in the snow. Most of us on Avcanada should be dead by now,who would have thought.

[V1Vr]

As I read this thread in YVR Waiting for my third cancelled WJ flight. Get this the guest services CSR just told me the Encore cancelled portion was due to it being a PROPELLER PLANE and it can’t fly in the snow. Most of us on Avcanada should be dead by now,who would have thought.

Lol.

[wjawannabe]

...

[HansDietrich]

As I read this thread in YVR Waiting for my third cancelled WJ flight. Get this the guest services CSR just told me the Encore cancelled portion was due to it being a PROPELLER PLANE and it can’t fly in the snow. Most of us on Avcanada should be dead by now,who would have thought.

Lol.

Wow! Just wow

[fishface]

Or what she meant was..... the Q400 is notorious for getting “Prop de-ice caution light”. If reset doesnt solve then swap/delay or cancel/fix.

[mixturerich]

Or what she meant was..... the Q400 is notorious for getting “Prop de-ice caution light”. If reset doesnt solve then swap/delay or cancel/fix.

Had the Q shaking like an animal one time in moderate-severe ice due to that issue. Pretty unnerving.

[Eric Janson]

Or what she meant was..... the Q400 is notorious for getting “Prop de-ice caution light”. If reset doesnt solve then swap/delay or cancel/fix.

Had the Q shaking like an animal one time in moderate-severe ice due to that issue. Pretty unnerving.

You don't have a procedure to increase the prop RPM to throw the ice off then reduce back to normal RPM?

[EPR]

Or what she meant was..... the Q400 is notorious for getting “Prop de-ice caution light”. If reset doesnt solve then swap/delay or cancel/fix.

Had the Q shaking like an animal one time in moderate-severe ice due to that issue. Pretty unnerving.

You don't have a procedure to increase the prop RPM to throw the ice off then reduce back to normal RPM?

That would require the crew to have that little thing called "experience" in order to know that, sign of the times unfortunately!

[Eric Janson]

Had the Q shaking like an animal one time in moderate-severe ice due to that issue. Pretty unnerving.

You don't have a procedure to increase the prop RPM to throw the ice off then reduce back to normal RPM?

That would require the crew to have that little thing called "experience" in order to know that, sign of the times unfortunately!

Should be part of Line Training imho.

[sstaurus]

Everyone is ignoring the bait about experience, but obviously, yes, it is SOP to increase to 1020/max in severe ice. Doesn’t work all that well always, or it comes off unevenly.

[eliteair]

https://www.blogto.com/city/2019/04/air ... ht-delays/

https://www.claimcompass.eu/blog/airline-ratings-2018/

"Although very long delays are still the exception rather than the rule, a signification portion of flights worldwide don't arrive as scheduled.

Our research revealed that in 2018

• 24.30% of all flights were delayed by 15 minutes or more

• the average time of delay per flight reached 47 minutes

• on average, airlines took over 4m to process a claim for compensation

Best Airlines in 2018

1 - South African Airways (SA): 7.4/10
2 - SAS Scandinavian (SK): 7.3/10
3 - KLM (KL): 7.0/10
4 - Austrian Airlines (OS): 6.9/10
5 - Luxair (LG): 6.8/10
5 - Volotea (VOE): 6.8/10
7 - Ryanair (FR): 6.7/10
8 - WestJet (WS): 6.5/10
9 - American Airlines (AA): 6.4/10
9 - Etihad Airways (EY): 6.4/10
11 - Transavia Holland (HV): 6.3/10
12 - Easy Jet (EZY): 6.2/10
13 - Finnair (AY): 6.1/10
13 - Flybe (BE): 6.1/10
15 - Air France (AF): 6.0/10
15 - Qatar Airways (QR): 6.0/10
17 - Virgin Australia (VA): 5.9/10
17 - British Airways (BA): 5.9/10
19 - Wizz Air (W6): 5.8/10
19 - Delta Air Lines (DL): 5.8/10


Worst Airlines in 2018

71 - Tunisair (TU): 0.1/10
70 - Aigle Azur (ZI): 1.1/10
69 - TAP Portugal (TP): 1.3/10
67 - Thomas Cook Airlines (MT): 1.4/10
67 - WOW Air (WOW): 1.4/10
66 - Icelandair (FI): 2.0/10
65 - TUI Airways (BY): 2.3/10
63 - Egyptair (MS): 2.6/10
63 - Vueling (VY): 2.6/10
61 - Ethiopian Airlines (ET): 2.8/10
61 - Malaysia Airlnes (MH): 2.8/10
60 - Eurowings (EW): 2.9/10
59 - Condor (DE): 3.0/10
58 - Air Dolomiti (EN): 3.1/10
57 - Air Malta (KM): 3.2/10
56 - Air Serbia (ASL): 3.5/10
55 - Air India (AI): 3.6/10
54 - Air Mauritius (MK): 3.7 /10
53 - Germanwings (4U): 3.9/10
52 - Jet Airways (9W): 4.0/10
51 - Ukraine International Airlines (PS): 4.3/10
48 - Air Canada (AC): 4.5/10
48 - Emirates (EK): 4.5/10
48 - CityJet (WX): 4.5/10