Westjet Winner again….

[rookiepilot]

https://www.cbc.ca/news/business/westje ... -1.6083926


Under the federal rules, airlines must offer refunds for flights cancelled for reasons within their control, as well as offer to rebook passengers on another airline if it can't find an alternative flight leaving within nine hours of the original departure.

Last year, after the pandemic dropped most air travel to a halt, WestJet and several other airlines faced criticism for refusing to provide refunds for cancelled flights.

But by October 2020, WestJet changed its tune and became the first national Canadian airline to announce it would provide refunds for flights cancelled due to the pandemic.

"We are an airline that has built its reputation on putting people first," WestJet president and CEO Ed Sims said in a statement at that time.


When CBC News first contacted WestJet last week about its recent spate of flight cancellations, the airline made no mention of offering refunds.

WestJet had to make flight adjustments "to accommodate unpredictable and inconsistent demand trends that are being influenced by changing [government] travel policies and guidance," said Bell.


You’d have to be nuts to book with guys like this in advance…..

[DHC2eater]

F~#%ing Air Canada its ther fault in the big picture.....they cause all the WJ problems!

[YC87DRVR]

https://globalnews.ca/news/7993703/west ... ck-family/

I’ve had at least a dozen people tell me how Westjet has been brutal to deal with during the pandemic and how they found it shocking. They always thought of Westjet as this Disneyland of airlines, that cared and did great things for their “guests”. I doubt that will be the consensus when we come out the other side of this pandemic.