Jumpseating

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seafeye
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Jumpseating

Post by seafeye »

Air Canada Folks.

Why is it that i cannot Jumpseat on AirCanada? I work for a US Company, you are listed in our FOM, meaning we have reciprical agreements, but when i go to the gate the agent tells me i have to go out through security and get a ticket. I tell them that i am able to Jumpseat/Non Rev without one and they say buy a ticket or stay here.

This has happened twice in the last two times that i tried to get on a flight. Now understandable maybe.....one of those times was to go from Toronto to Orlando. International? No Jumpseating? I dunno.
The other time was going from Montreal to Ottawa on Jazz and the gate agent told me that it was time for me to leave after i was politely showing her my FOM with Jazz listed.

So three questions...
1) Can i jumpseat internationally? ie Canada to the USA
2) Is there a memo or something in writing that i can show a gate agent, if this problem occurs again?
3) What is the correct proceedure for me to follow in order to get a ride to some city north of the border?

When i say "Jumpseat" i mean non-rev, i understand i cannot sit in the flightdeck. We have a system here called CASS so pilots can sit in the jumpseat of other participating airlines. This is not what i am refering to. I am just looking for an empty seat in the back to occupy.


Disclamer: I did not vote for BUSH.
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For the third friggin time....Flt 124 at 24oh!
tonysoprano
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Post by tonysoprano »

Disclamer: I did not vote for BUSH.
Good. Cause he is a big reason why things have become more difficult in our industry. To answer your questions:
1) If you have a reciprical js agreement (and you probably do) you can get a free seat on our planes if one is empty but not the js.
2) yes there is but you would be quicker to talk to the capt. and have him explain to the agent.
3)See 2). You will require a js pass which only the captain carries. He will fill it out and then you give it to the agent.

Good luck
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Last edited by tonysoprano on Sun Jul 16, 2006 7:35 pm, edited 1 time in total.
Gurundu the Rat
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Post by Gurundu the Rat »

Not sure but I believe the captains carry jumpseating tickets for reciprocal jumpseats. See the captains if you can. The customer service agents are pretty clueless about these things. Good luck.
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Jaques Strappe
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Re: Jumpseating

Post by Jaques Strappe »

seafeye wrote:Air Canada Folks.


So three questions...
1) Can i jumpseat internationally? ie Canada to the USA
2) Is there a memo or something in writing that i can show a gate agent, if this problem occurs again?
3) What is the correct proceedure for me to follow in order to get a ride to some city north of the border?
Seafeye

If you are on a reciprocal agreement with us, you are more than welcome to jumpseat with us, internationally or otherwise.

I am not sure what your FOM says about getting through security but once you get to the gate, tell the agent that you would like to jumpseat, provide the documentation and request that you be able to get a "jumpseat" ticket from the Captain. All Captains carry a book of jumpseat tickets just for such a purpose. Your ID will be checked, verified and the coupon will be signed by the Skipper. We get alot of guys from United doing this between YYZ and ORD.

The agent should not be power tripping and if you get denied again, please write down all the details, flt number, date, station and if possible the agents name. ( Look for it on the ID rather than asking )

PM me and I will give you my email addy so you can forward the info and I will make sure it gets looked into.
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tbone
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ease of jumpseating

Post by tbone »

I have had nothing but GREAT experiences jumpseating (international too) on AC.. All I do is call the number to "list" myself, and then check in, and ask to meet the captain for his/her coupon.. very simple....the gate agents dont' seem to know what is going on often, but as long as you're listed and you get there in plenty of time. no worries.. Thanks by the way to all the captains who have helped me out with a ride.Cheers.
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It's about time
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Post by It's about time »

First off one thing you need to do is call crew sched and get yourself listed. If you show up and say I'd like to jumpseat you might as well get something to eat cause you're going to watch that plane push back without you on it.

Call crew sched
When you get to the airport use the PNR number given and have a check-in agent pull it up - all the info they need is there. You must get a boarding pass to clear security and/or customs.
AC always requires a paper ticket for jumpseaters - this is the JS pass the CA has, explaing to the agent that is where you're getting it.
So now you can get to the gate and meet the CA and get the pass - if you listed properly yopu'll be on the release. CA expecting you.

Jazz is somewhat similar but diff number.

I think the source of your problems is not listing with crew sched - agents are helpless without a PNR!
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Spruce Moose
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Post by Spruce Moose »

Does Air Canada still allow kids or a relative of the pilot to use the jumpseat anymore? I remember when I was a kid they used to let me come up all the time during cruise, and sometimes asked me to stay for landing, but since 9/11 and now that i'm older I haven't had the courage to ask anymore.
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bcflyer
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Post by bcflyer »

Sorry to say that the jumpseat is off limits to just about everyone these days unless you are a pilot, F/A or employee with Air Canada or Jazz. To bad, used to really enjoy having people come up and see what its all about...
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balls
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Post by balls »

Spruce Moose wrote:Does Air Canada still allow kids or a relative of the pilot to use the jumpseat anymore? I remember when I was a kid they used to let me come up all the time during cruise, and sometimes asked me to stay for landing, but since 9/11 and now that i'm older I haven't had the courage to ask anymore.
The security regulations are now very strict. Vistors to the cockpit are not allowed in flight. There are security procedures in place to allow the use of the washroom, or to be fed, if the door needs to be opened. It's all a serious pain, but it is now part of our workplace - not to mention the law.
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Spruce Moose
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Post by Spruce Moose »

That's too bad :( . Those cockpit visits were the best part of the flight.

I don't see the reason for it, when was the last time a kid crashed a plane after being let into the cockpit? (the Aeroflot thing doesn't really count), but rules are rules I guess. How do you pilots feel about it?
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oates76
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Post by oates76 »

Spruce Moose wrote:That's too bad :( . Those cockpit visits were the best part of the flight.

I don't see the reason for it, when was the last time a kid crashed a plane after being let into the cockpit? (the Aeroflot thing doesn't really count), but rules are rules I guess. How do you pilots feel about it?
Uh, maybe you recall an event on sept 11th, where a bunch of people (if you can call them that) took control of a few planes and crashed them. Not kids, but they were still able to gain access to the cockpits and take control of the aircraft.
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asdfasd
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Post by asdfasd »

You do need to follow procedure, call ahead and book the jumpseat. Then go to the gate, you get a pass that gets you to the gate. You cannot just show up.
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Big M.A.C.
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Post by Big M.A.C. »

Just to add my 2 cents... just keep in mind that some captains run out of these Jumpseat passes. So make sure that your plans on AC have a back up! I got to the Atlanta airport for a 6AM flight to YYZ and there were plenty of seat but the captain had no passes left! Now what? I had to fly northwest to Detroit then to YYZ. So don't get caught without a backup plan!!

The other thing is that since the captain has the Jump Seat Pass, how are you
supposed to get a paper ticket to go through security? Even if you go throught the reciprical jumpseat line (1-800-413-1113 employee travel) the listing won't get you an electronic ticket, it will specify that need to have a paper ticket at the kiosk. So the kiosk will only give you a boarding pass requiring a paper ticket and that can be a problem when you go through security...

My biggest suggestion is to travel in uniform, it is sad but true that if you are in uniform and have your security and company ID around your neck, they will probably not have a problem letting you through. Once this happens the only hurdle will be to convince the gate agent to ask the captain to verify your credentials so that he can finally issue you the paper ticket that you have been waiting for!! Let's just hope that there are seats available!!!!
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Lakelad
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Post by Lakelad »

Big M.A.C. wrote: Let's just hope that there are seats available!!!!
If the flight's tight for space, who has control of the last seat in the cabin - the captain or the gate agent? e.g. Can a jumpseating OAL pilot bump a standby emp or does he just assume regular OAL priority for boarding status?
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Big M.A.C.
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Post by Big M.A.C. »

As a OAL, and a reciprical jumpseater, you are the absolutely last person on the non revenue list, you can't bump anyone. The only person you might have priority over is another OAL and that is solely based on the date of your reservation with the 1800 number.
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