Recipical Jumpseat/Standby travel not working!!!!

[Black Cat]

Do anyone have an idea WHEN will I be able to use my jumpseat agreement again???

Its been 4 days since WJ pr dept has been saying things are back to normal with your flights after the sabre glitch but its also been 4 days since the recording on the 866 # told me the call center is not taking ANY standby travel bookings. I have emailed them as per the recording but nothing.

It is a recipient agreement boys, one which we are being charged a service fee for and you using for free....can you lean on someone so that our pilots can get to work a little easier? Its not uncle billy or your neighbor trying to go to phoenix on a buddy pass, its an agreement between pilots which is not being reciprocated.

Im sure your commuters are being effected too as I see ALOT of ppl behind me when i check our flight loads.

Thanks.

[Huge Hammer]

Yes beacause in a situation where there is revenue being lost, the call centre is being swamped, and it is all hands on deck everywhere, the pilot group should "lean" on someone so you can get to work easier.

How about you take a glass of chill out.

Changing reservation systems is not exactly the simplest undertaking in the world to execute and some sacrifices are being made internally, both in the number of hours people are working, and in our own restrictions on syand-by and discounted travel.

Get over yourself.

[Black Cat]

its all over the news papers that the system is fixed and everything is back to normal. Why not the standby travel, and why so defensive?

[Flightlevels]

take your own airline home or to work. All our standby people are in the same boat, not just your righteous butt.

[jjj]

Edited

[twinpratts]

Whine, whine, snivel snivel

[Black Cat]

Will certainly remember your caring attitudes next time there are 3 of you trying to get home for free and only one jumpseat. I have also sat in our jump for 3 hours to get a westjetter home.

Nice to know the comradary only works one way. Will cite the "take your own airline home" comment as justification for sticking to the rule book next time.

If anyone else knows when the standby phone center will reopen please PM as Im done inciting riots.

[jjj]

Black Cat,

Feel free to exact revenge as you see fit - I hope you feel better soon.

My jump seat will always be available to all AC pilots and others with reciprocal agreements without exception. It is also my hope and the hope of the WJPA to one day offer the service for free.

(insert jab here - to Widow - see, I'm trying to be nicer)

[~Hollywood~]

BC,

Got a memo saying not to call until Fri Oct 23rd @ 8MST. Hope that helps

[Clint23]

Will certainly remember your caring attitudes next time there are 3 of you trying to get home for free and only one jumpseat. I have also sat in our jump for 3 hours to get a westjetter home.

Nice to know the comradary only works one way. Will cite the "take your own airline home" comment as justification for sticking to the rule book next time.

If anyone else knows when the standby phone center will reopen please PM as Im done inciting riots.

Black Cat;

please remember that this is only a temp thing and that it will soon get back to normal. A reservation system change can not be made overnight, and no matter what the spin doctors at any company says, there will always be glitches even after the "all clear" is announced by any company. I know of one WJ capt who got called to task to explain how/why he took an AC FO out of YQB to YYZ to get to work after the AC flight was delayed more than two hours. This guy got him aboard without a boarding pass or reservation, but with all the T's crossed and the I's dotted to get him on the manifest etc. If that is not going above and beyond, I don't know what is! After all, we are all just working slobs trying to make a living. Let the spin doctors worry about who is better and let us all work toward helping each other feed our families. That is what I hope to see with the College of Canadian Professional Pilots, or whatever it will be called, but that is another thread.

Cheers

[CCR]

Hi Blackcat,
no defensiveness here. Just a little reality check for you. I would be happy to pass your name along to both my Jumpseat rep and yours to let them know how YOU feel about YOUR jumpseat agreement. I'm sure the other pilots at your company would be interested to know that YOU are upset about YOUR jumpseat agreement this week. How about it? You can even PM me with name etc....


Yawnnnn

[marquisman]

As a Westjet commuter, Whoever the hell said take your own airline home, needs an attitude adjustment. I count on that service, and I get treated like gold by the way. Don't ruin it for the rest of us. Hopefully the standby service will get fixed and I assure you this person does not speak for all of us...

[Flying Nutcracker]

Do anyone have an idea WHEN will I be able to use my jumpseat agreement again???

SOON!

Its been 4 days since WJ pr dept has been saying things are back to normal with your flights after the sabre glitch but its also been 4 days since the recording on the 866 # told me the call center is not taking ANY standby travel bookings. I have emailed them as per the recording but nothing.

I am sure reservations have priorities that unfortunately puts non-rev guests, including recip, in the back of the lineup.

It is a recipient agreement boys, one which we are being charged a service fee for and you using for free....can you lean on someone so that our pilots can get to work a little easier? Its not uncle billy or your neighbor trying to go to phoenix on a buddy pass, its an agreement between pilots which is not being reciprocated.

If it is a recip agreement between pilots, you should not be accusing the pilots for a change in reservations system that affects the agreement. I don't think that is fair! Beyond our control. Just live in the knowledge that this set back, however traumatic it seems for all of us who are all of a sudden inconvenienced by this changeover, that things will be better than before once all the quirks have been dealt with!

Im sure your commuters are being effected too as I see ALOT of ppl behind me when i check our flight loads.

Yes, we are affected to a certain degree, but the company have put certain procedures in effect to facilitate the operational side of things. We have to take care of our own people so we can help everybody else!


BlackCat,

Your tone in this quest for information was very hostile oriented, and I hope that some of the hostility that may have been redirected back at you is not perceived as a general state of mind amongst Westjetters. We all appreciate the reciprocal agreement as much as anyone else, and in due time we hope to be able to fulfill our end of the agreement, once the changeover and glitches are done! Just be careful not to shoot the messenger when we cross paths... certain things are beyond our control!

FN

[mikeecho]

Do anyone have an idea WHEN will I be able to use my jumpseat agreement again???

Its been 4 days since WJ pr dept has been saying things are back to normal with your flights after the sabre glitch but its also been 4 days since the recording on the 866 # told me the call center is not taking ANY standby travel bookings. I have emailed them as per the recording but nothing.

It is a recipient agreement boys, one which we are being charged a service fee for and you using for free....can you lean on someone so that our pilots can get to work a little easier? Its not uncle billy or your neighbor trying to go to phoenix on a buddy pass, its an agreement between pilots which is not being reciprocated.

Im sure your commuters are being effected too as I see ALOT of ppl behind me when i check our flight loads.

Thanks.

Really?

I'm sure some commuters from other airlines got the shaft when AC pilots decided to go on strike back in 1998, cancelling thousands of flights for 2 weeks.

Or how about the power outtage in August of 2003. All other airlines operated the next day except AC (who operated a literal handful of flights) due to the failure of the back up generator at YYZ SOC. I'm sure that affected a pile of commuters as well.

Get a grip.

[jjj]

... and that is the story of how Black Cat got his ass handed to him.

[CAL]

Blackcat....while I really appreciate your frustration perhaps it could have been presented a bit differently... I can only imagine it was typed on the back of a great deal of stress associated with trying to get to work! I totally understand that and many in here also do. But there is nothing fair in jumpseat agreements its a courtesy only and the last thing we want to be doing as a group is jumping up and down all over the airlines management about it....most of them say at the bottom 'this can be cancelled within 30 days' The next thing you know they just start taking them all away and then we are all f--ked:)

On a similar point....has the industry ever had this many commuters?

[mattedfred]

Blackcat....while I really appreciate your frustration perhaps it could have been presented a bit differently... I can only imagine it was typed on the back of a great deal of stress associated with trying to get to work! I totally understand that and many in here also do. But there is nothing fair in jumpseat agreements its a courtesy only and the last thing we want to be doing as a group is jumping up and down all over the airlines management about it....most of them say at the bottom 'this can be cancelled within 30 days' The next thing you know they just start taking them all away and then we are all f--ked:)

On a similar point....has the industry ever had this many commuters?

now that's a respectful reply. give the guy the benefit of doubt but let him know how you feel.

i also agree that there are more commuters than ever and that airline managements know all too well how important standby travel and recip JS agreements are. OTP would go for shite if there were major extended issues with either system of commuting.

now lets try and convince AC and ACJ to allow as many pilots as there are open seats, just like many of the worlds airlines. anybody use ZED fares on LH? they fill every FD JS and FA JS on every plane when traveling outside of the UK or USA.

[BigB]

Unbelievable. I'm not sure what causes me more concern..... Black Cat's "snot nosed 20-something year old, generation me" post that drips with entitlement, or Marquisman's berating a fellow employee.

Perhaps it is you Marquisman that needs an attitude adjustment.

[KMAC]

Having been bumped three times today on Air Canada trying to jump-it to YYZ (and finally having to purchase a full fare ticket), I for one will be very relieved when you guys are back online. We all appreciate the reciprocal agreement and look forward to service being resumed as soon as possible.

The antagonism on this site is really unfortunate.

kmac

[Widow]

May be none of my business, and may be I don't know what I'm talking about

But wouldn't a fairly easy solution be to set up a special line to deal with jumpseats until the glitches in the new system are worked out?

[Flying Nutcracker]

May be none of my business, and may be I don't know what I'm talking about

But wouldn't a fairly easy solution be to set up a special line to deal with jumpseats until the glitches in the new system are worked out?

Yes! Yes it would be a fairly easy solution if the manpower wasn't already stretched to its limit trying to deal with the revenue guests...

[yycflyguy]

Edited

Last edited by Widow on Thu Oct 22, 2009 1:28 pm, edited 1 time in total.
personal attack. user warned.

Damn, I am sorry I missed this little gem.

[Hey Piiilot]

I was trying to jump seat on Jazz the other day to get home. The Captain came up to the boarding lounge and they paged me to the counter. He started to rant and rave at me about having to pay for the jump on WS and that it wasn't fair blah blah blah... I felt like a knob standing there in front of the csa while this guy went on and on. I decided piss on it and waited the 5 hours to take WJ home instead. I will never take jazz a jumpseat again and I hope I see that prick trying to board my flight one day. I dont agree with charging for the jumpseat, however at least you can fill up the back with as many people as seats available. Maybe we should change it... Im sure the poor bastards trying to commute out of YLW would appreciate it...

[CAL]

I am just curious as I am the jumpseat coordinator at my airline and have not heard back from WJ...and now I know why....but what is the service charge?

[CrimsonSkies]

......you are "correct" widow...... it is none of your business