WestJet Airlines Ltd. plans to unveil the details of a new in-flight entertainment system Friday that aims to wirelessly stream stored content and live TV as well as provide WiFi connectivity to its guests.
The Calgary-based carrier penned a deal last week to use Panasonic’s new exW inflight entertainment system on its flights. The new system, when it is installed later this year, will stream content, enable live TV and WiFi on the personal electronic devices, tablets and laptops of guests. It will also rent tablets to them for a small fee, WestJet says.
Bob Cummings, WestJet executive vice-president of guest experience and marketing, said he welcomed the decision on the new system because some of WestJet’s flights have been left without any in-flight entertainment while WestJet was mulling which type of service to use.
“Our guest satisfaction, with respect to in-flight entertainment, obviously went down. With respect to overall satisfaction and people identifying problems, obviously that took a hit,” Mr. Cummings said in an interview.
“We’re very eager to get back on the path here,” he added.
It has been nearly two years since WestJet’s chief executive, Gregg Saretsky, first detailed the airline’s plans to move to a wireless in-flight entertainment system to the Financial Post in an interview in the spring of 2012.
At the time, WestJet faced a serious dilemma after the satellite provider for its current Live TV system, Bell Canada, was planning to narrow the footprint of its satellite feed so that its signal was only available in Canada and a few hundred kilometres across the U.S. border.
This prompted WestJet to stop installing its seatback Live TV product in its new aircraft until a decision was made on the new wireless system.
Westjet New IFE/WIFI System with Panasonic
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tincanflyer
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Re: Westjet New IFE/WIFI System with Panasonic
When will they learn Live TV sucks...........Air Canada's IFE rocks.
Re: Westjet New IFE/WIFI System with Panasonic
Did you even read the article?tincanflyer wrote:When will they learn Live TV sucks...........Air Canada's IFE rocks.
- twinpratts
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Re: Westjet New IFE/WIFI System with Panasonic
Hahaha! Obvs not!
I want to die like my grandfather did, peacefully in his sleep. Not screaming in terror like his passengers...


