Unable to contact Transport Canada

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photofly
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Re: Unable to contact Transport Canada

Post by photofly »

That’s why a category 4 medical is faster- it doesn’t need a TC physician’s attention, merely entering in the computer by a TC admin officer.
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mtl183181
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Re: Unable to contact Transport Canada

Post by mtl183181 »

photofly wrote: Thu Aug 19, 2021 4:34 am You should join the queue using the regular email addresses. Your case isn’t more deserving of attention than everyone else’s, unfortunately, that processing your request should take priority.
Never said it was, I just don't know where to email.

- QUEMedecineAeronautiqueCivile-CivilAviationMedicineQUE@tc.gc.ca sends me an automated message saying that the address is no longer in use and gives me a new email address (QUEMEDECINEAERONAUTIQUE-CIVILAVIATIONMEDICINEQUE@TC.GC.CA)
- QUEMEDECINEAERONAUTIQUE-CIVILAVIATIONMEDICINEQUE@TC.GC.CA gives me an address not found error
- aviation.que@tc.gc.ca sends me an automated message saying they don't have access to cat 1 and 3 medical info and to email QUEMedecineAeronautiqueCivile-CivilAviationMedicineQUE@tc.gc.ca (the first email I emailed) instead
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photofly
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Re: Unable to contact Transport Canada

Post by photofly »

Right. You need to give up the idea of getting your Category 3 medical for now.

Get a category 4 declaration signed by your regular doctor and email it to the aviation.que@tc.gc.ca address. Explain you’re nearly ready for solo and have been waiting for the category 3 to be processed but in the mean time want a category 4, for which the declaration is attached. Explain that TC has exceeded its own service guideline (if indeed it has) of 90 days to issue a category 3 certificate and to mitigate the delays to your training you are proactively seeking the category 4 in the mean time. Ask for expedited processing and to be emailed a temporary medical certificate.

Don’t send it to civil aviation medicine - they don’t deal with category 4 applications.
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DId you hear the one about the jurisprudence fetishist? He got off on a technicality.
mtl183181
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Re: Unable to contact Transport Canada

Post by mtl183181 »

photofly wrote: Thu Aug 19, 2021 5:24 pm Right. You need to give up the idea of getting your Category 3 medical for now.

Get a category 4 declaration signed by your regular doctor and email it to the aviation.que@tc.gc.ca address. Explain you’re nearly ready for solo and have been waiting for the category 3 to be processed but in the mean time want a category 4, for which the declaration is attached. Explain that TC has exceeded its own service guideline (if indeed it has) of 90 days to issue a category 3 certificate and to mitigate the delays to your training you are proactively seeking the category 4 in the mean time. Ask for expedited processing and to be emailed a temporary medical certificate.

Don’t send it to civil aviation medicine - they don’t deal with category 4 applications.
Okay sounds good. Thank you so much for your help, I really appreciate it.
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confusedalot
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Re: Unable to contact Transport Canada

Post by confusedalot »

mtl183181 wrote: Fri Aug 13, 2021 4:37 pm
notwhoyouthinkIam wrote: Fri Aug 13, 2021 4:02 pm Welcome to dealing with Transport Canada.

What region are you in?
I'm in Quebec, Montreal specifically.
It's not you, it's them. I had the unfortunate experience to work in the place, and yes, quebec region is a serious problem that no one has had success in fixing. From what I understand, it keeps getting worse, for the life of me, cannot understand why.

Other regions have their little things, but overall they're cool, give or take a few characters.

It's not a quebec culture thing for the peanut gallery types, life around here is pretty chill. Wish I had the answer to the quebec tc problem, I don't, so I am one of the very many who just left....................

good luck to the person who can figure it out.
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