http://business.financialpost.com/news/ ... ral-strainIt’s starting to feel a lot like Air Canada over at WestJet Airlines Ltd. — or maybe it’s the other way around.
For years, the stereotype was that WestJet’s non-unionized workforce was happy and engaged, telling bad jokes during flights and living up to the familiar slogan, “owners care.” Meanwhile, over at Air Canada, the unionized employees were bitter and rude, often threatening to strike if their demands weren’t met.
What a difference a few years makes.
It really is remarkable how quickly the game changes.