Hello,
Last October, a I made a CANPASS Private aircraft application for myself and my family. I waited months and when I did not hear from them I finally called their Montreal office. I ended up on their voicemail, where I left a message. A couple days later, I received a call from a person who asked me for the names and promised to look for my applications. He called again to tell me he had found my applications and to inform me that they had not been processed because I had forgotten to fill out part of the form (it turned out to be the registration of the aircraft). He mailed me my electronic forms back and I resubmitted them with the required information. That was late march.
On April 17 2023, I received a call from someone asking for my credit card information, to process my Canpass applications. The amount was debited from my credit card.
Since then nothing. I called several times and left messages but no one ever called back and I have not heard from them. This morning I decided to try to leave another message, but this time I was informed that the voicemail was full and to call some other time.
Anyone else having issues with Canpass private aircraft applications ?
CANPASS Private aircraft application
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Re: CANPASS Private aircraft application
I applied 2 years ago and heard nothing. Then about 6 months ago received a phone call asking if I still wanted it. I said yes and received everything a few weeks later.
Re: CANPASS Private aircraft application
I have read on the Beechtalk form that calling the BC office is the solution to a slow application. Maybe try them?