SUNWING

[rookiepilot]

I just have to laugh at their latest operational disaster. I read a rumour a bunch of their workers walked off the job in the middle of it. I could easily believe that.

Not funny for stuck pax, you truly do get what you pay for.

Its shameful though not surprising the government refuses to even token enforce their own air pax regulations, people are being given vouchers that expire in a few months!

I’m just piling on for the sheer fun of it. Would never fly this airline in a million years. (Or WJ, who owns them).

Cops were called on their own pax after they got upset waiting for 5 hours for their bags at YYZ, after finally getting home.

LOL!

https://www.blogto.com/travel/2025/02/p ... d-flights/

[CaptDukeNukem]

I just have to laugh at their latest operational disaster. I read a rumour a bunch of their workers walked off the job in the middle of it. I could easily believe that.

Not funny for stuck pax, you truly do get what you pay for.

Its shameful though not surprising the government refuses to even token enforce their own air pax regulations, people are being given vouchers that expire in a few months!

I’m just piling on for the sheer fun of it. Would never fly this airline in a million years. (Or WJ, who owns them).

Cops were called on their own pax after they got upset waiting for 5 hours for their bags at YYZ, after finally getting home.

LOL!

https://www.blogto.com/travel/2025/02/p ... d-flights/

Which airline do you fly with?

[rookiepilot]

I just have to laugh at their latest operational disaster. I read a rumour a bunch of their workers walked off the job in the middle of it. I could easily believe that.

Not funny for stuck pax, you truly do get what you pay for.

Its shameful though not surprising the government refuses to even token enforce their own air pax regulations, people are being given vouchers that expire in a few months!

I’m just piling on for the sheer fun of it. Would never fly this airline in a million years. (Or WJ, who owns them).

Cops were called on their own pax after they got upset waiting for 5 hours for their bags at YYZ, after finally getting home.

LOL!

https://www.blogto.com/travel/2025/02/p ... d-flights/

Which airline do you fly with?

Domestic AC.

International almost anyone but AC.

US very rare. Delta is good.

[BigQ]

Storm-caused cancellations at YYZ prior to DL4319
AC: 106 + 151 delays (+ 8 cx'ed + 38 delayed at rouge)
JZA: 102 + 24 delays
WJA: 50 + 37 delays
POE: 28 + 45 delays
RPA: 13 + 38 delays
SWG: Everything gets delayed, then 40 flights cancelled after a couple days' worth of IROPS and mechanical sub-leased aircraft

rookie: OMG SUNWING'S COLLAPSING !!!!!!!!!111!!!!!

[pelmet]

I think the advantage of AC is that they have better back-up. My last flight was to Florida on AC using Aeroplan points(early arrival which was good as I only had 45 minutes to car rental closing for the night). But if there had been a cancellation, they might have tried to re-route me in a multitude of ways which could even be on a star alliance carrier. Plus they will deliver your baggage to the door. I suspect that the chance of getting to destination the next day is higher with AC than Sunwing.

[pilotidentity]

I book AC. Cancelled flight credits have no expiry. Just one reason that sets AC apart.

[safetyfirst123]

95% of Sunwing pax are on a package vacation. It's a much different type of operation with less backup than an airline like AC. When things go bad, they go really bad. Also, it was Swissport staff that walked off ... those that bothered showing up when it was snowing. It didn't help that a number of the subchartered aircraft including at least one 767 and A330 went mechanical when they arrived. Also no matter how many aircraft you have, if no Swissport staff are there to handle them.

Having said that, this is reminiscent of two years ago, and they should have been more proactive at cancelling some flights a bit earlier. Soon it will be Westjet's problem to manage.

[Rooster69]

AC can recover from irops easier than Sunwing. AC cancels a narrow body flight, stick a wide body on the route, and voila, operations back to normal. Little harder for Sunwing to get all the pax. to where they want to be in a timely manner. Sunwing had to cancel peoples’ vacations to free up planes and crews to get their operation back on track. Sucks for sure.

[SpyPilot]

I also read an article saying vacation flights were being cancelled.

Seems a convenient way to position some of fleet down south then bring back the stranded folks on the back haul, no?

[cdnavater]

I also read an article saying vacation flights were being cancelled.

Seems a convenient way to position some of fleet down south then bring back the stranded folks on the back haul, no?

Perhaps the empty aircraft heading south had more to do with the lack of ground staff to load the aircraft in YYZ!

[fish4life]

I also read an article saying vacation flights were being cancelled.

Seems a convenient way to position some of fleet down south then bring back the stranded folks on the back haul, no?

Perhaps the empty aircraft heading south had more to do with the lack of ground staff to load the aircraft in YYZ!

I could definitely see it as a scenario of not having rooms to put more people in until you clean up the current mess as well as needing seats to bring them home.

Let’s say you have 90% load factor, one cancelled day would take 10 days to fully clean up on your own equipment. By not adding more people it allows you to clean up the mess quicker by not adding more people that need to come back.

[DHC-1 Jockey]

As well, some people are forgetting that Sunwing serves some destinations only once or twice per week. On the other days, the aircraft are servicing other destinations once or twice per week.

There is just not the fleet flexibility to bring everyone home from dozens of separate airports down south. If a particular aircraft isn't planned to be going back to destination XYZ until date ABC, but that pickup can't happen due to IIROPS, YYZ closure due to a crash, Swissport walking off the job, etc, there isn't an available aircraft to go south on the fly and pick up the passengers. That aircraft is already committed to other destinations and passengers.

The smart and safe thing to do is inconvenience departing passengers and stopping southbound departures sand focussing on getting people home. Stop the bleeding and get back to normal ops. Continuing to fly people south where there are no hotels available due to passengers being stuck there just keeps ripping that bandaid off and it is much harder to fix.

[Daniel Cooper]

You can always charter other aircraft to move your paying passengers.

[crystalpizza]

In 2014 I flew Sunwing from YQR-VRA. Sched departure time was around 1900 in YQR, and the plane went mechanical. After several hours of a rolling delay they eventually flew in a replacement aircraft from YEG, with a YYC based flight crew (presumably on overnight reserve) which arrived in YQR at 0100, we departed for VRA at 0200 and got there in the morning. Pretty good save even looking back today, wonder how easily they could get away with things like this with today's contracts/duty regs

[ant_321]

In 2014 I flew Sunwing from YQR-VRA. Sched departure time was around 1900 in YQR, and the plane went mechanical. After several hours of a rolling delay they eventually flew in a replacement aircraft from YEG, with a YYC based flight crew (presumably on overnight reserve) which arrived in YQR at 0100, we departed for VRA at 0200 and got there in the morning. Pretty good save even looking back today, wonder how easily they could get away with things like this with today's contracts/duty regs

The duty regs don’t help with irrops that’s for sure. There were plenty of crews having to pull the plug all throughout the Caribbean during all of this.

[rookiepilot]

Its all good, as long as they blame the weather when the sun is shining.

[ant_321]

You can always charter other aircraft to move your paying passengers.

They did. Two of which went mechanical before they ever moved a passenger.

[boeingboy]

Its all good, as long as they blame the weather when the sun is shining.

Really.....how stupid are you?

Oh - I'm sorry. Your not stupid - your just a wannabe with your fake ray-bans and quoting Top gun while flying your Cessna thinking your the best of the best. Your not curious and dont actually want to learn anything.

You're just a troll.

[rookiepilot]

Its all good, as long as they blame the weather when the sun is shining.

Really.....how stupid are you?

Oh - I'm sorry. Your not stupid - your just a wannabe with your fake ray-bans and quoting Top gun while flying your Cessna thinking your the best of the best. Your not curious and dont actually want to learn anything.

You're just a troll.

In making fun of an incompetent, disingenuous airline that repeatedly strands passengers on many occasions, and won’t remotely honour their own tariff? With pleasure

No staff to address issues? These are real people’s lives. SWG Doesn’t seem to care. Its terrible behaviour for an airline.

Sorry you’re hurt.

[safetyfirst123]

Its all good, as long as they blame the weather when the sun is shining.

Really.....how stupid are you?

Oh - I'm sorry. Your not stupid - your just a wannabe with your fake ray-bans and quoting Top gun while flying your Cessna thinking your the best of the best. Your not curious and dont actually want to learn anything.

You're just a troll.

In making fun of an incompetent, disingenuous airline that repeatedly strands passengers on many occasions, and won’t remotely honour their own tariff? With pleasure

No staff to address issues? These are real people’s lives. SWG Doesn’t seem to care. Its terrible behaviour for an airline.

Sorry you’re hurt.

Back that up with actual figures and compare to other airlines? The terrible behaviour is yours trolling an aviation forum for some weird self gratification.

[dontcallmeshirley]

Storm-caused cancellations at YYZ prior to DL4319
AC: 106 + 151 delays (+ 8 cx'ed + 38 delayed at rouge)
JZA: 102 + 24 delays
WJA: 50 + 37 delays
POE: 28 + 45 delays
RPA: 13 + 38 delays
SWG: Everything gets delayed, then 40 flights cancelled after a couple days' worth of IROPS and mechanical sub-leased aircraft

rookie: OMG SUNWING'S COLLAPSING !!!!!!!!!111!!!!!

The above airlines recovered by Wednesday of last week. Today, 9 days after the crash, Sunwing is still in IROPs.

As well, some people are forgetting that Sunwing serves some destinations only once or twice per week. On the other days, the aircraft are servicing other destinations once or twice per week.

There is just not the fleet flexibility to bring everyone home from dozens of separate airports down south. If a particular aircraft isn't planned to be going back to destination XYZ until date ABC, but that pickup can't happen due to IIROPS, YYZ closure due to a crash, Swissport walking off the job, etc, there isn't an available aircraft to go south on the fly and pick up the passengers. That aircraft is already committed to other destinations and passengers.

The smart and safe thing to do is inconvenience departing passengers and stopping southbound departures sand focussing on getting people home. Stop the bleeding and get back to normal ops. Continuing to fly people south where there are no hotels available due to passengers being stuck there just keeps ripping that bandaid off and it is much harder to fix.

They are wholly owned by WestJet and are somehow unable to use WestJet to pull them out of this hole.

Really.....how stupid are you?

Oh - I'm sorry. Your not stupid - your just a wannabe with your fake ray-bans and quoting Top gun while flying your Cessna thinking your the best of the best. Your not curious and dont actually want to learn anything.

You're just a troll.

In making fun of an incompetent, disingenuous airline that repeatedly strands passengers on many occasions, and won’t remotely honour their own tariff? With pleasure

No staff to address issues? These are real people’s lives. SWG Doesn’t seem to care. Its terrible behaviour for an airline.

Sorry you’re hurt.

Back that up with actual figures and compare to other airlines? The terrible behaviour is yours trolling an aviation forum for some weird self gratification.

Sunwing caters to the most budget travellers. When these travellers are stuck, they have less options to get home and are more likely to call Sean O'Shea at CBC to complain.

[co-joe]

There is no such airline as Sunwing, this is WestJet through and through.

[pelmet]

There is no such airline as Sunwing, this is WestJet through and through.

Did WJ not have the capability to assist with the latest SW disaster in order to get pax where they wanted to go?

[ant_321]

There is no such airline as Sunwing, this is WestJet through and through.

Did WJ not have the capability to assist with the latest SW disaster in order to get pax where they wanted to go?

I believe they did do some flights. One of the major issues in the most recent mess was the lack of ground crew. Nobody from swissport showed up. Rumour has it one morning there were only 3 rampies servicing all of the infield. There were multiple crews who sat for hours with the inbound bags still on board and eventually pulling the plug for duty day. It doesn’t matter how many extra airplanes you can round up if there are no ground personnel to service them.

[cdnavater]

There is no such airline as Sunwing, this is WestJet through and through.

Did WJ not have the capability to assist with the latest SW disaster in order to get pax where they wanted to go?

I believe they did do some flights. One of the major issues in the most recent mess was the lack of ground crew. Nobody from swissport showed up. Rumour has it one morning there were only 3 rampies servicing all of the infield. There were multiple crews who sat for hours with the inbound bags still on board and eventually pulling the plug for duty day. It doesn’t matter how many extra airplanes you can round up if there are no ground personnel to service them.

This is what happens in the name of cost cutting, contract employees have no skin in the game and therefore don’t care!