https://www.reddit.com/r/aviation/comme ... ier_crash/
A witness report from a passenger on Fronteir Airlines in Denver that hit a person on the runway.
Some quotes, my emphasis
I was the only parent traveling with an infant, and one of the only passengers who actually followed the flight attendants’ instructions to not take our bags with us down the evacuation slide. My only thoughts were to get my baby off the plane, and fast, so everyone behind us could get off.
While my fellow passengers were passing time on their computers, charging their phones, changing into clean clothes, etc, my daughter and I had to fight to receive diapers, wipes, and formula in the airport while we waited for updates. She had to sit in a dirty diaper for hours as the Denver crew searched the airport, and ended up finding a few old looking diapers that we used. It took longer to get wipes, formula, and we never got a baby bottle, though they found us an old sippy cup we washed and used.
There was a type 1 diabetic on the plane who left behind her insulin, and the EMTs didn’t have insulin on hand. We stood in lines in the Denver airport for hours and hours to get accounted for and provide our information about bags left on board.
I was supposed to fly out of LAX to go home (Michigan) tomorrow at 6:00 am, but have not heard anything from Frontier about receiving our personal items. I had to spend 4 hours this morning being truly a pain in the butt to 9 different customer service agents and supervisors to get any sort of response that was reasonable. I just needed to move my flight tomorrow morning until after I receive my car seat, keys, wallet, and medication, which sounds like it will not be until Tuesday at the very earliest.
My main question here is: why does it take so long to get carry on luggage unloaded from the plane? What's the 'normal' turnaround time for things like this?I pitched a fit when an agent told me it was my fault I didn’t take my personal items with me off the emergency slide (as I was directed), and had to really fight to not be charged hundreds of dollars for a new flight home once we get our things.


