Every employee must groom the aircraft whether they are on business or pleasure travel (execs are not exempt). From a cost saving perspective, it is worth several percent of every employees wage, the profit sharing pool would be tens of millions less without this employee participation if cleaning crews had to be paid to come on to every flight. On any given flight the non-crew employees usually have half the aircraft groomed before the crew can turn their attention to grooming and usually everyone is finished less than 5 minutes after the last guest leaves the aircraft. Terminating flights aren't groomed in this way, neither are messes that need more attention or 767 flights. Also the execs are expected to serve drinks and collect garbage as well as interacting with guests and crew when they are on any WestJet flight.
If grooming is a problem for an employee, especially if they think it is below them, then they likely won't be employed very long, if they are continually being written up by CCMs.
I am happy to help FA's groom at outstations if I have time and flight related duties are taken care of. But by no means would I ever want to be forced to do it, especially if I was commuting home after a long pairing.
From a WestJet employee perspective, not planning the grooming into a journey is bad planning. Employees on business may be arriving after 16 hours of work and travel. Employees travelling with family know to have the SO and kids wait in the gate area or head towards customs while you finish grooming and catch them up. Just a matter of proper planning. If there are tight connections to catch another flight, then one can ask the operating crew to be excused
What about other airline employees on a recip jumpseat ticket commuting in uniform for work? Are they expected to groom as well? I've always happily crossed my seatbelt and left no trace of my existence behind. But is anything beyond that expected? At the risk of sounding entitled. I paid for that seat, and we don't expect anyone to groom our aircraft. That's what groomers are for.
PostmasterGeneral wrote:What about other airline employees on a recip jumpseat ticket commuting in uniform for work? Are they expected to groom as well? I've always happily crossed my seatbelt and left no trace of my existence behind. But is anything beyond that expected? At the risk of sounding entitled. I paid for that seat, and we don't expect anyone to groom our aircraft. That's what groomers are for.
Pay full fare for a ticket, no grooming theoretically required (but I would still groom to help out). Any other discounted employee ticket requires grooming to be done. There are dedicated cleaning crews for when flight-turn grooming is not enough.
Black_Tusk wrote:I am happy to help FA's groom at outstations if I have time and flight related duties are taken care of. But by no means would I ever want to be forced to do it, especially if I was commuting home after a long pairing.
But I guess I am just entitled.
I wouldn't say you're entitled, I'm sure many WJ pilots would agree with you. The question to ask yourself is would you rather have an extra few hundred dollars at the end of the year after having helped groom, or not. The answer very well may be "no" and there's nothing wrong with that. It may be that after a new CBA, this requirement gets removed (or not). Also of note - any major clean ups involving liquids or bodily fluids are not handled by flight crew. It's made quite clear to potential WestJetters that grooming is expected (with certain exceptions as outlined previously).
As it is meant to be, it wouldn't be cheesy without. Cringeworthy points will be more easily remembered than if they were put across in a more dry and factual manner.
"We take our work seriously, but not ourselves" is an important mantra at WestJet.
So, by that logic, someone on a recip ticket doesn't need to groom because they're not an "owner."
On a side note, how much of a difference does it really make? Air Canada / Jazz crew aren't expected to groom, yet their take home pay is still higher quarter after quarter. Is it really "saving money" on groomers in the long run? Not trying to come off as entitled, I honestly want to know.
Some people are easily embarrassed, I suppose. You won't find many people at WestJet that embarrass easily.
Really? I know a few WJ folk. They despise the practice. Only do it because they have to. Part of the job... blah blah. Don't get me wrong, if I worked there I would of course do it because I would have to but please, don't pretend like you talk for all "owners".